Introduction
LGH Patrimoine is committed to protecting the privacy of users of its website. This privacy policy explains how we collect, use, and protect your personal data in accordance with the General Data Protection Regulation (GDPR).
Data Controller
LGH Patrimoine
15 Avenue des Champs-Élysées, 75008 Paris, France
Email: dpo@lghpatrimoine.com
Phone: +33 (0)1 23 45 67 89
Data Collected
We collect the following data:
- Identification data: surname, first name, email address, phone number
- Browsing data: IP address, browser type, pages visited, visit duration
- Search data: real estate search criteria, favorite properties
- Communication data: messages sent through our contact forms
Processing Purposes
Your data is used to:
- Respond to your requests for information about our properties
- Send you personalized alerts matching your search criteria
- Improve our website and services
- Comply with our legal obligations
Legal Basis for Processing
The processing of your data is based on:
- Your consent (email alerts, non-essential cookies)
- Performance of a contract or pre-contractual measures
- Our legitimate interest (service improvement, security)
- Compliance with legal obligations
Data Retention Period
Your data is kept for:
- Customer data: 5 years after the end of the business relationship
- Prospect data: 3 years after the last contact
- Browsing data: maximum 13 months
Your Rights
In accordance with the GDPR, you have the following rights:
- Right of access: obtain a copy of your data
- Right to rectification: correct inaccurate data
- Right to erasure: request deletion of your data
- Right to portability: receive your data in a structured format
- Right to object: object to the processing of your data
- Right to restriction: limit the processing of your data
To exercise these rights, contact us at: dpo@lghpatrimoine.com
Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, modification, disclosure, or destruction.
Data Transfers
Your data may be transferred to countries outside the European Union as part of our hosting services (Vercel, United States). These transfers are governed by appropriate safeguards (European Commission standard contractual clauses).
Complaints
If you believe that the processing of your data constitutes a violation of the GDPR, you can file a complaint with the CNIL: www.cnil.fr